I’m intrigued by your assertion that some organizations require dictatorship to succeed. Can you offer some examples? The military comes to mind as a possibility; however, the new Talent Management Plan recently released by the United States Marine Corps (USMC) recognizes “Marines are individuals, not inventory” and pivots their recruitment strategy to one of retention (Berger, 2021, p. 4). Concluding decades of research, the USMC determined that its focus must be on improving the growth and quality of life of the Marines themselves. “Our modern operational concepts and organizations cannot reach their full warfighting potential without a talent management system that recruits, develops, and retains the right Marines” (p. 3). This updated value system recognizes that Marines make the Marine Corps and must be the organization’s focus if it is to continue to succeed as a world-class fighting force.
In that vein, I must disagree with your perspective of servant leadership as a disadvantage. Fostering an organizational culture which sees servant leadership as a moral imperative and an investment in organizational success would do much to convince business leaders to pivot their focus and expend that time. Arjoon’s research indicates that organizations employing virtue theory can obtain greater profits than those who utilize profit-driven strategies (2000, p. 159). Indeed, the benefits of a virtue perspective only increase as organizations become increasingly global (Whetstone, 2001, p. 107).
Surely discarding virtue because it is time-consuming does not fit within a Biblical worldview? Just as virtue theory emphasizes character development, a Biblical worldview describes virtue as an outworking of character. Paul instructs us in these virtues, or "fruits of the Spirit," in Galatians 5:22-23 and 1 Timothy 3:2 when he lists the requirements for an overseer “to be above reproach, faithful to his wife, temperate, self-controlled, respectable, hospitable” (English Standard Version Bible, 2001).
Perhaps our disagreement stems from a definition of servant leadership? Servant leadership isn’t necessarily spending time getting to know every one of your employees on a personal level and catering to their hyper-specific individual needs (although it certainly could be). Instead, it is the idea that a leader should care for the people in their charge and, in doing so, will better accomplish the organization’s goals. Patterson agrees that the term must be more concretely defined and that without such definition, the theory remains more of a concept than reality (2003, p. 1). She writes that servant leaders seek to embody virtue and “serve first as the primary means of leading” (p. 1).
Arjoon argues that if institutions and organizations have self-interested goals that do not align with the common good, society will suffer the negative consequences we are currently experiencing, such as unemployment, poverty rates, economic exploitation, and political domination (2000, p. 164). As Tarin wrote in her response above, demonstrating Christlike concern for others exemplifies Christian ethics in the workplace, so we as Christians must not fail to center others in our philosophies, both personal and organizational; for leaders, that means serving those they lead.
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