Week 5 Summary Review Questions

1. Questions:
   1. Ability to sense and understand emotions is called _____ _______ (two words).
   2. A personality assessment tool that is commonly used that identifies preferences between pairs of terms is the MBTI, or more commonly known as the ________-________.
2. Questions:
   1. What is emotional intelligence?
   2. What do the letters INTJ stand for in a Myers-Briggs personality profile?
3. Questions:
   1. How does delegation involve the organization and its people?
   2. A type of trust that is formed by observing that a person’s truthfulness is supported by observable facts is called ________ _________ (two words).
4. Questions:
   1. A type of trust that is formed by knowing that the other person would not risk the penalties for being untruthful is called the high cost of ________.
   2. A type of trust that is formed by knowing that the other person is acting in his or her own self-interest is called ___-________ trust.
5. Questions:
   1. A type of trust that is formed by evaluating a person’s motives and concluding that they are not hostile is called an attribute of ________________.
   2. To create trust, a manager should align official goals with ______ goals.
6. Questions:
   1. The Humm Factor is a method to collect ________ information about a project that indicates the "gut feeling" that the project team has about a project.
   2. A short statement about the project that captures its purpose and character that could be relayed in less than a minute is called an _________ story.
7. Questions:
   1. How does lack of trust affect filtering of information, and how does that affect the project?
   2. What are four types of trust?
8. Questions:
   1. How can a manager create trust?
   2. What are three main meeting types and what are their characteristics?
9. Questions:
   1. How do functional, cross-functional, and problem-solving teams differ from each other?
   2. What is the purpose of the Humm Factor?
10. Questions:
    1. The project ________ is developed by communicating what is important, communicating what gives status, and aligning operational and official rules.
    2. How can innovation achieve improvement in goals?

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