This is a conflictmanagement course. This course provides an overview of conflict resolutiontechniques through communication. Students will analyze the purpose ofconflict, learn to work with difficult people, and understand communication asa significant factor in the development, management, and resolution of conflictat the interpersonal, small group, organization, and societal levels.


Write apaper addressing the following eight learning outcomes in relation to Communicationand Conflict. 


1. Understand the purpose ofconflict.

2. Create methods for workingeffectively with difficult people.

3. Transform arguments intodiscussions.

4. Understand the roles people play.

5. Demonstrate the ability todeliver bad news tactfully.

6. Analyze the problem and discernthe underlying causes.

7. Design methods for conflictresolution.

8. Identify the ethical dimensionsof conflicts


Mustbegin with an introductory paragraph that has a succinct thesis statement.

Mustaddress the topic of the paper with critical thought.

Mustuse six scholarly sources

Mustend with a conclusion that reaffirms your thesis.

Mustbe seven double-spaced pages in length (excluding the title and referencepages), and formatted according to APA style


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