Tensions are usually heightened in healthcare when it comes to people’s care. They tend to be scared, nervous, afraid, etc. Even as employees we do not always agree on the outcomes of a situation and tension can arise from that.
- How do you deal with conflict?
- What type of conflict resolutions would you put into place when you do not agree with how a medical provider wants to handle things?
- What do you do when it is a co-worker who you disagree with?
- When a patient is hostile, how do you deescalate the issue?
- What type of training do you suggest healthcare facilities put into place in order to reduce tension?
- Do you think the onset of COVID had increased or decreased tension in the workplace? Why?
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